From the first consultation to the technical survey, scaffolding, commissioning, and aftercare, here’s how each stage of a solar installation typically unfolds with Plexus Energy Limited.
Most people have a general idea of how solar works. Panels are installed on the roof, they generate electricity, and energy bills reduce over time.
But for many homeowners and businesses across Kenya and East Africa, the journey from inquiry to switch-on can feel unclear. In reality, the process is structured, professional, and often less disruptive than expected, even though a lot happens behind the scenes before installation begins.
It Starts with a Consultation — Not an Install Date
The journey typically begins with a short consultation, either online or over the phone.
At Plexus Energy, this initial session usually lasts between 10 to 30 minutes. According to C.E.O, Edward Kinyanjui, this step focuses on understanding:
- Your current energy usage
- Monthly electricity bills
- Whether you’re considering battery storage
- Your long-term energy goals
A professional installer should never jump straight to pricing without first understanding your needs. This stage also gives you a rough idea of potential costs and savings.
The First Survey is Often Remote
Many customers are surprised to learn that the first assessment may not require a physical visit.
Using:
- Satellite imagery
- Specialized solar design software
- Photos shared by the client
Plexus Energy can assess:
- Roof size, pitch, and orientation
- Shading and obstructions
- Electrical setup and meter location
- Accessibility for installation
This remote survey helps determine whether your property is suitable for solar and how complex the installation might be.
Then Comes the Formal Quote
Once enough data is gathered, you receive a customized quote.
This typically includes:
- Recommended system size
- Number of solar panels
- Inverter and battery options
- Estimated savings and return on investment
At Plexus Energy, clients are encouraged to review proposals carefully — with zero pressure to commit. A good installer explains the system design clearly before moving forward.
The Technical Survey Confirms Everything
If you proceed, the next step is a technical verification.
This may involve:
- A site visit (typically about 1 hour)
- Additional photos of the roof, electrical systems, or battery location
This stage confirms:
- Roof condition and structural integrity
- Safe cable routing
- Best inverter and battery placement
- Actual installation feasibility
It’s also where requirements like consumer unit upgrades or utility/grid approvals may be identified.
Paperwork and Approvals Happen Behind the Scenes
Once the technical checks are complete, Plexus Energy handles:
- Installation scheduling
- System design finalization
- Grid interconnection applications (where required)
- Compliance documentation
In Kenya and East Africa, this phase can take 2 to 4 weeks, depending on project complexity and utility approvals.
Installation is quicker than expected
The actual installation is often the shortest phase.
Typical timelines:
- 1–2 days for standard residential systems
- Up to 5 days for larger or more complex installations
Work includes:
- Mounting panels securely on the roof
- Installing the inverter and battery (if included)
- Wiring and system integration
There may be a brief power interruption (1–2 hours) during connection, but overall disruption is minimal.
Commissioning: When the System Comes to Life
After installation, the system is tested and activated.
This includes:
- Full system testing
- Grid connection
- Setting up your monitoring system or mobile app
At this stage, your solar system becomes fully operational, and you can start tracking your energy production in real time.
What Happens Immediately After Installation?
Even after switch-on, a few final steps remain:
- Scaffolding may stay in place for 1–2 weeks in case adjustments are needed
- You receive a handover pack, including all system documentation
- Guidance on monitoring and maintaining your system
At this point, your system is fully functional and compliant.
Aftercare Matters More Than You Think
The real value of a solar installer becomes clear after installation.
Plexus Energy provides:
- Workmanship warranties (typically 2–5 years)
- Ongoing technical support
- Maintenance guidance
This ensures:
- Any performance issues are addressed quickly
- You understand your system’s output
- Your investment continues delivering value long-term
So, How Long Does the Whole Process Take?
While timelines vary, it’s best to think in weeks, not days.
Typical journey:
- Consultation to quote: a few days
- Survey and approvals: 2–4 weeks
- Installation and commissioning: 1–5 days
Final Verdict
A solar installation is not just a one-day job; it’s a carefully planned process designed to ensure safety, efficiency, and long-term performance.
With Plexus Energy Limited, the journey is structured, transparent, and supported every step of the way, from your first inquiry to years after your system is installed.
